also, they tried to charge 1,059 to my card, but it did not go through (thank god!). I rented with them on the 11th of December and just yesterday (December 28th, 2015) I found out that either the lady who took my card, or another crooked coworker took my card information and bought two plane tickets one for Volaris and one for AeroMexico. Hi there, I urge anyone looking to rent with AVIS in Mexico City to not do so. I informed Hertz US about this illegal practice, but they refused to become involved - in fact it appears they accept and condone this illegal activity of Hertz Mexico.īottom Line - to be safe, do not ever rent from Hertz - anywhere! However, the Hertz employee in Mexico simply lied and forced the up-sell. Such additional insurance is actually unnecessary as Hertz rentals in Mexico come with the minimal required liability insurance (base coverage of 35,000.00 USD according to Cindy D, Customer Services Correspondence, The Hertz Corporation). They would only provide a vehicle if I accepted additional liability insurance that turned out to be several fold higher that the weekly rental cost. In order to get the vehicle, they operated at scam where they stated that the vehicle had no liability insurance whatsoever and would be illegal on Mexico streets. Hertz in Mexico does not honor on-line quotes from and, in my recent case, simply refused to rent the previously reserved vehicle at the quoted price. They operate independently from Hertz US, and Hertz US takes no responsibility for their unethical and illegal activities. There are so many scams and in my experience I would certainly avoid Hertz in Mexico. I have only had experience with Hertz in Mexico and based on this I suggest you avoid completely any interaction with that company.
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